Alliance and Leicester’s BillPay allows you to pay your rent securely online. To use BillPay you first need to register your email address and then setup an account. Tamar Housing currently only accept payments for rent online using debit card, we do not accept credit card payments.
Guide to BillPay
Alliance and Leicester’s BillPay allows you to pay your rent securely online.
To use BillPay you first need to register your email address and then set up an account for the item you want to pay.
Once registered and the payment details have been set up you can log in and pay when you need to.
- Before you begin
- Registering
- Creating an account for Tamar Housing Society
- Making a payment
- Help and more information
For more information about online security visit Get Safe Online and Bank Safe Online.
Before you begin
You will need a working email address and your tenant reference code. You will find your reference code on correspondence from Tamar Housing. Your reference code is a 10 digit number beginning with 1000******. If you are unsure which code to use then please contact us.
Registering
To pay your rent online you need to register with BillPay.
1. Go to https://www.billpayment.co.uk/.
2. Click on Register on the left hand side
3. Read the Terms and Conditions. Click ‘Accept terms & conditions’
4. Enter your personal details by following the instructions on screen, then click ‘Submit’. All items marked * must be filled in. Please note that BillPay will send the receipt for your payment to the email address you give.
5. You have now registered to BillPay.
Creating an account for Tamar Housing Society
1. Before you can pay, you need to tell BillPay who you are going to pay and what it is for.
2. Click on the ‘Payment Profile’ button (or ‘Change your details’ on the left hand side and then ‘Payment Profile’ if you have moved away from the successful registration page). Then click on ‘Add new account’
Click on ‘Add new account’ and choose ‘Company name’ then click on ‘Search’. Choose ‘Tamar Housing Society ’ then click on ‘Search’.
3. In the blank box under ‘Select bill to pay and enter customer reference code’ enter your tenant reference code and then click on ‘Add new account’.
4. You now have Tamar Housing in your payment profile.
Making a payment
If you are not already logged in, go to https://www.billpayment.co.uk/ and enter your email address and password.
1. Click on ‘Pay a bill’ on the left hand side.
2. Choose which reference code you want to pay. Enter the amount to pay and your card details etc. then click ‘Continue’.
3. Check the payment details are correct then click ‘Confirm payment’
4. Print off the next page for your information. A receipt will also be sent to your email address.
Help and more information
For help and more information go to the BillPay FAQ or phone the BillPay Help Desk on 0151 966 2105 (open from 8:30am to 5:00pm, Monday to Friday).